At LUCKY HANDICRAFT, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name
  • Billing and delivery address
  • Phone number
  • Email address
  • Order and transaction details
  • Information you provide when contacting customer support

Payment details may be processed securely through third-party payment service providers. We generally do not store your complete card, banking, or other sensitive payment credentials on our servers.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange delivery of your furniture
  • Contact you regarding your order
  • Respond to customer support requests
  • Process cancellations, returns, and refunds
  • Improve our website, products, and services
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to provide our services, including:

  • Payment gateway providers
  • Courier and logistics companies
  • Website and technology service providers
  • Customer support or service providers
  • Government authorities or other parties where required by law

Only information reasonably necessary for the relevant service will be shared.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

7. Third-Party Websites and Services

Our website may contain links to or use services provided by third parties. Their privacy practices may be different from ours.

We recommend reviewing the privacy policies of third-party websites and services before providing them with personal information.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated policy will be published on this page with a revised Last Updated date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

LUCKY HANDICRAFT
103/1, Village Pal, Near Vijaya Bank M.Corp,
Jodhpur, Rajasthan – 342008, India

Email: info@luckyhandicraft.co.in
Phone: 9887840447
Website: luckyhandicraft.co.in